Frequently Asked Questions
How do I access the video recordings and study guides?
Subscribers to a webinar will receive an email within 5 business days of the webinar date with a link to the video recordings, corresponding password and study guides.
If you have any issues or lost the email with the link, please email our support: firstname.lastname@example.org.
How long after each webinar will the recording and study guide be available?
Within 5 business days.
Should I purchase the webinar if I can't attend some of the live sessions?
Yes, if you are interested in the topics discussed. The webinars will be made available exclusively to purchasers a few days after the webinar has finished.
Are there technical requirements to participate in the live webinars?
Yes. Larger Story Webinars are conducted over a secure video conferencing technology called Zoom.
Attending the Live Webinars through Zoom:
You will need to have Zoom installed on to your computer in order to attend the meeting.
Upon immediate registration to the webinar or with 1 week, day and hour of the webinar you will automatically receive an email with the link to the Zoom conferencing room.
If it is your first time using Zoom, we suggest clicking the link to the Zoom meeting (which will be found in your confirmation email) 5 minutes before the start of the meeting to get Zoom properly set up on your computer. While the setup prompts are relatively self explanatory, you can also see this video for instructions on how to get set up.